The website at www.vishalrathore.com (“Website”) is owned and operated by Vishal Rathore (“Vishal Rathore”, “we”, “us”, “our”). The Website and any related services are collectively referred to as the “Platform”.

These terms of service (“Terms” / “Terms of Use”) describe the conditions under which Vishal Rathore grants users (“users”, “you”, “your”) access to the Platform and its services. These Terms should be read in conjunction with our Privacy Policy.

Vishal Rathore is a premium fashion brand offering ready-made and tailored-fit garments, designed with a focus on craftsmanship, personalization, and superior fit. Our services include the creation, customization, and delivery of garments tailored to individual preferences and measurements.

By accessing the Platform, placing an order, or using any of our services, you agree to be bound by these Terms, including any policies referenced herein or available via hyperlink. These Terms apply to all users of the Platform, including customers, visitors, and others who access or use the services.

We may update or modify these Terms from time to time without prior notice. It is your responsibility to review this page periodically. Continued use of the Platform following any updates constitutes your acceptance of such revised Terms.

We reserve the right to modify, suspend, or discontinue any part of the Platform or Services at any time without prior notice. If you do not agree with these Terms, you should not use this Website.

The Company may, after reasonable assessment, restrict or suspend customer accounts that exhibit unusually high return rates, repeated delivery failures, misuse of tailored services, or other patterns that materially affect operational efficiency.

The Company may also, after reasonable assessment, levy a reasonable return or handling fee on accounts exhibiting excessive return or alteration requests, with prior disclosure at the time of such request.

About Our Services

Vishal Rathore provides a range of premium fashion services through the Platform, including but not limited to the design, customization, and sale of ethnic wear garments such as sherwanis, bandhgalas, kurta sets, and other occasion wear.

Our offerings include:

• Ready-made ethnic garments
• Tailored-fit (custom-made) outfits based on individual measurements
• Styling guidance and fit assistance (where applicable)
• End-to-end services including order processing, payment handling, garment production, quality checks, packaging, and delivery

All garments are crafted with a focus on fit, craftsmanship, and premium quality, and may involve hand-finishing and customization based on user preferences (“Services”).

How to Avail and Use the Services

Services

We grant you a personal, limited, revocable, non-exclusive, and non-transferable license to access and use the Platform strictly in accordance with these Terms.

You agree not to use the Platform:

• For any unlawful or fraudulent purpose
• In any way that violates applicable laws or these Terms
• To misuse or disrupt the services offered

Platform Access

Vishal Rathore reserves the right to:

• Suspend or terminate user access
• Modify or discontinue services

at any time, without prior notice and without liability.

We may also require you to install updates or changes to continue using certain features of the Platform. Such updates shall be considered part of the Services.

Account Registration

To access certain services (especially tailored-fit orders), you need to place order via prepaid payment mode and as well to be required to create an account and provide details including:

• Name
• Contact details (email, phone number)
• Shipping address
• Measurement details (for custom orders)

All information provided by you is governed by our Privacy Policy.

By registering, you confirm that:

• All details provided are accurate and up to date
• You are authorized to use the information submitted

Account Security

You are solely responsible for:

• Maintaining confidentiality of your account credentials
• All activities conducted through your account

In case of unauthorized access, you must notify us immediately. We may take necessary action including blocking the account.

User Conduct

You agree that you will not:

• Impersonate another person
• Provide false or misleading information
• Create multiple or fraudulent accounts
• Misuse tailored-fit services (e.g., repeated incorrect measurement submissions or abuse of alteration requests)

You are responsible for all actions carried out through your account.

Communication Consent

By creating an account or placing an order, you agree to receive:

• Order updates
• Service-related notifications
• Promotional communication (email, SMS, or WhatsApp)

You may opt out of promotional communication at any time.

Payments & Billing

We use secure third-party payment gateways for processing transactions.

• We do not store your card or payment details
• You agree to provide accurate billing information
• By placing an order, you authorize us to charge the applicable amount

Tailored-Fit Specific Terms (Important)

For custom-made garments:

• Production begins only after measurement confirmation
• Customers are responsible for providing accurate measurements
• Minor variations may occur due to handcrafted processes
• Custom products are non-returnable but may be eligible for alterations as per policy

Product Services and Information

We strive to ensure that all product details on the Platform are accurate and up to date. However:

• Product colors may vary due to screen differences
• Fabric texture and finish may have slight variations
• Handcrafted garments may have natural irregularities
• Images are for representation purposes and may not exactly match the final product

We do not guarantee that product descriptions, images, or other content are entirely error-free, complete, or current.

Vishal Rathore reserves the right to:

• Correct errors or inaccuracies
• Update product information
• Modify pricing or availability

at any time, including after an order has been placed.

Content & Copyright Policy

You acknowledge that all information, images, text, graphics, audio, video, designs, or any other material (“Content”), whether publicly posted or privately shared, is the sole responsibility and property of the person who created or provided such Content.

We do not claim ownership of any Content submitted by you. You retain all rights, including copyright and intellectual property rights, in any Content that you upload, post, display, or share on the Platform.

However, by submitting or uploading Content, you grant Vishal Rathore (vishalrathore.com) a worldwide, non-exclusive, royalty-free, perpetual, and sublicensable license to use, reproduce, modify, adapt, publish, display, and distribute such Content for the purpose of operating, promoting, and improving the Platform.

Acceptable Use of Content

You agree that you will not upload, post, or share any Content that:

• Violates any copyright, trademark, or intellectual property rights
• Is defamatory, abusive, obscene, vulgar, or offensive
• Promotes hate, discrimination, or violence against any individual or group
• Contains false, misleading, or fraudulent information
• Violates any applicable laws or regulations
• Contains harmful code such as viruses or malware
• Invades another person’s privacy or impersonates someone else
• Includes unauthorized advertisements, spam, or political promotions
• Threatens national security, public order, or the sovereignty of India
• Is otherwise objectionable or harmful in nature

Content Responsibility

You are solely responsible for any Content you upload or share on the Platform. We do not guarantee the accuracy, integrity, or quality of user-generated Content.

By using the Platform, you understand that you may encounter Content that may be inaccurate, offensive, or objectionable. You agree that vishalrathore.com shall not be held liable for any such Content or any loss or damage resulting from reliance on it.

Content Moderation

We reserve the right (but not the obligation) to:

• Review, monitor, or remove any Content at our sole discretion
• Restrict, suspend, or terminate accounts that violate these terms
• Take appropriate legal or technical action where necessary

Legal Compliance & Disclosure

We may access, preserve, or disclose your Content or account information if required:

• To comply with legal obligations
• To enforce these Terms
• To respond to claims of rights violations
• To protect our users, platform, or public safety

User Acknowledgement

By using our Platform, you agree:

• Not to rely solely on Content available on the Platform
• To verify information independently before acting on it
• To bear all risks associated with the use of any Content

Communication Consent

By using our services, you consent to receive communications from us via:

• Email
• SMS
• WhatsApp (for order or service-related updates)

Account Actions

We reserve the right to:

• Suspend or terminate accounts violating these Terms
• Remove Content causing legal or operational risks
• Delete inactive or unverified accounts without prior notice

Disclaimer of Warranty & Limitation of Liability

The Platform and all services provided by Vishal Rathore (vishalrathore.com) are made available on an “as is” and “as available” basis, without any representations or warranties of any kind, whether express, implied, or statutory. We do not warrant that the Platform will operate uninterrupted, error-free, secure, or free from viruses or other harmful components. We make no guarantees regarding the accuracy, completeness, reliability, or suitability of any content, information, or services made available through the Platform.

All content provided on the Platform is intended solely for general informational purposes and should not be construed as professional, legal, financial, medical, or technical advice of any kind. You acknowledge that any reliance on such content is entirely at your own risk, and you are responsible for seeking appropriate professional guidance before making any decisions based on the information available on the Platform.

By using the Platform, you agree that you do so at your sole risk and that you are solely responsible for your actions, decisions, and interactions. We are not responsible for the conduct, actions, or inactions of other users, nor do we verify the identity or authenticity of users or user-generated content. You understand that you may be exposed to content that is inaccurate, misleading, offensive, or otherwise objectionable, and you agree that we shall not be held liable for any such exposure or its consequences.

To the fullest extent permitted by applicable law, Vishal Rathore (vishalrathore.com), its affiliates, partners, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or system failure, arising out of or in connection with your use of the Platform or Services, even if we have been advised of the possibility of such damages. In all circumstances, our total aggregate liability shall not exceed the amount, if any, paid by you for accessing or using the Platform or Services.

The Platform may contain inaccuracies, typographical errors, or outdated information, and we are under no obligation to update or correct such content. You agree not to rely solely on the information provided and to independently verify any important or critical details before acting upon them. We do not guarantee the accuracy, reliability, or legality of any third-party content, links, or services, and any interaction, transaction, or reliance on such third-party elements is undertaken entirely at your own risk.

You are responsible for ensuring that your use of the Platform does not expose your device, data, or systems to risks such as viruses, malicious code, or other harmful disruptions. We do not accept liability for any damage to your computer systems, data loss, or other harm resulting from your use of the Platform or any linked services. Furthermore, we are not liable for any interruptions, delays, failures, or discontinuation of services, or for any loss arising directly or indirectly from such issues.

Any claim or cause of action arising out of or related to your use of the Platform must be filed within one (1) year from the date on which such claim arises. If you are dissatisfied with the Platform or Services, your sole and exclusive remedy is to discontinue using the Platform.

Intellectual Property Rights

All rights, title, and interest in and to the Platform, including all associated content, designs, text, graphics, logos, software, features, and underlying technology, are owned by Vishal Rathore (vishalrathore.com) or its licensors and are protected under applicable intellectual property laws. Your use of the Platform does not grant you any ownership rights in any part of the Platform or its content, regardless of the use of terms such as “purchase” or “sale.”

You are granted a limited, non-exclusive, non-transferable right to access and use the Platform solely for its intended purposes. You may not copy, reproduce, distribute, modify, publish, transmit, or exploit any content or materials from the Platform without prior written consent. Any unauthorized use may result in legal action.

You may not use our name, logo, trademarks, or branding in any manner without obtaining prior written permission. Any permitted use must not be misleading, deceptive, defamatory, or imply any form of endorsement, association, or affiliation with Vishal Rathore (vishalrathore.com). All rights not expressly granted herein are reserved.

Termination of Account

Vishal Rathore (vishalrathore.com) reserves the right to suspend or terminate your access to all or any part of the Platform or Services at any time, with or without cause, and with or without prior notice, with immediate effect. You may also discontinue your use of the Platform at any time; however, upon termination, you shall continue to be bound by all provisions of these Terms that by their nature are intended to survive termination, including but not limited to provisions relating to ownership, disclaimers of warranty, indemnity, and limitations of liability.

We reserve the right, at our sole discretion, to terminate or restrict access of any user found to be in violation of these Terms or the Content & Copyright Policy, including users identified as repeat infringers. While we may, at our discretion, provide a warning prior to termination, we are under no obligation to do so.

By accepting these Terms, you agree to pay all applicable charges for any services or orders placed through the Platform; however, we are not responsible for any additional charges imposed by your bank or payment provider, and we disclaim all liability in this regard.

Indemnification

You agree to indemnify, defend, and hold harmless Vishal Rathore (vishalrathore.com), its affiliates, and representatives from and against any and all claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your use of the Platform, your violation of these Terms, your breach of any applicable laws or regulations, or any wilful misconduct or negligence on your part in connection with the Platform.

Force Majeure

Vishal Rathore (vishalrathore.com) shall not be held liable for any failure or delay in the performance of its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, acts of God, war, riots, civil disturbances, governmental actions, changes in laws or regulations, or any other unforeseen circumstances.

Assignment

We reserve the right to assign, transfer, or subcontract our rights and obligations under these Terms at our discretion without prior notice. You may not assign, transfer, or subcontract any of your rights or obligations under these Terms without our prior written consent.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vishal Rathore (vishalrathore.com) regarding your use of the Platform and supersede all prior or contemporaneous agreements, communications, or understandings, whether written or oral.