Introduction

This Privacy Policy describes how (vishalrathore.com) (“we”, “us”, or “our”) collects, uses, stores, and protects the personal information of users (“you” or “your”) when you access or use our website, services, or otherwise interact with us. This Policy applies to all information collected through our Platform as well as any related services, communications, or business interactions.

This Privacy Policy is published in accordance with applicable laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and outlines our practices for handling personal information, including sensitive personal data where applicable. We are committed to ensuring that your privacy is protected and that any personal information you provide is used only in accordance with this Policy.

This Policy applies to the collection, receipt, storage, processing, usage, disclosure, and protection of your personal information when you use our Platform or services. However, it does not apply to any third-party websites, applications, or services that may be linked to or accessible through our Platform, and we are not responsible for the privacy practices of such third parties.

We understand the importance of privacy and are committed to providing a safe and secure experience for our users. This Privacy Policy is designed to help you make informed decisions about how your information is handled when you interact with our Platform.

If you use the Platform or services on behalf of another individual or entity, you represent and warrant that you are authorized to accept this Privacy Policy on their behalf and to provide consent for the collection, use, and disclosure of their information in accordance with this Policy.

Legal Basis & Consent

This Privacy Policy is intended to help users understand what information we collect, the reasons for collecting such information, how it is used and disclosed, and the ways in which users can access, update, manage, export, or delete their personal information. This Policy should be read in conjunction with our Terms and Conditions and is designed to comply with applicable laws, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the rules framed thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

By accessing or using the Platform and continuing to engage with our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. You hereby provide your consent to the collection, use, storage, processing, and disclosure of your personal information as described in this Policy, including the sharing of such information with third-party service providers where necessary for the operation, maintenance, and improvement of our services.

This Privacy Policy is subject to change at any time at our sole discretion, and we may not always provide prior notice of such updates. You are encouraged to review this page periodically to stay informed about how we are protecting your information. This Policy applies to all current and former users, visitors, and customers of the Platform, and continued use of the Platform constitutes acceptance of the practices described herein. You retain the right to discontinue use of the Platform or services at any time. You may also contact us to inquire whether we hold any of your personal data and request correction or deletion of such data, subject to applicable legal obligations.

If you use the Platform or services on behalf of another individual or entity, you represent and warrant that you are duly authorized to accept this Privacy Policy and to provide personal information on their behalf, and that you have obtained all necessary consents required under applicable law.

Information We Collect & How It Is Used

We collect, store, and process personal information that is necessary to provide you with a safe, efficient, and personalized experience while using our Platform. This information helps us deliver relevant content, improve our services, communicate effectively with you, and ensure smooth functioning of the Platform. By collecting this data, we are able to customize your experience, recommend relevant products or services, facilitate transactions, and enable third-party service providers to perform technical, logistical, and operational functions on our behalf.

We collect information that you voluntarily provide to us when you register, interact with the Platform, or use our services. This may include your name, username, password, contact details such as email address, phone number, and residential address, as well as demographic information such as date of birth and gender. Where applicable, we may also collect financial information such as billing details, bank account information, or payment instrument details required to process transactions. You may choose not to provide certain information; however, doing so may limit your access to specific features or services on the Platform.

In addition to the information you provide, we automatically collect certain data when you interact with our Platform. This may include your IP address, device information, browser type, operating system, geolocation data, and usage patterns such as pages visited, time spent on pages, click behavior, and navigation paths. We may use cookies, tracking technologies, and similar tools to enhance your experience, analyze usage trends, and deliver personalized content and advertisements. We may also collect transactional data such as purchase history and user preferences, which allows us to improve our offerings and recommend products or services that may be relevant to you.

We may also receive information about you from third-party sources, including social media platforms, business partners, and publicly available databases. If you choose to connect your account with third-party services or access our Platform through such services, we may collect information such as your profile details, email address, and any other information that such third-party platforms are authorized to share. By connecting such services, you consent to our collection, storage, and use of this information in accordance with this Privacy Policy.

We reserve the right to verify the accuracy of the information provided by you and may suspend or refuse services if we reasonably believe that any information is false, inaccurate, outdated, or incomplete. We shall not be liable for any consequences arising from reliance on such incorrect information.

The information we collect is used for a variety of purposes, including providing and improving our services, managing user accounts, processing transactions, and delivering customer support. We may use your information to personalize your experience, analyze user behavior, develop new features, and enhance the overall functionality of the Platform. This also includes sending you important updates, service-related notifications, promotional communications, and marketing messages, where permitted by law.

We may share your information with trusted third-party service providers who assist us in operating the Platform, such as payment processors, cloud storage providers, analytics services, customer support providers, and verification agencies. Such sharing is limited to what is necessary for performing these functions and is carried out in accordance with applicable laws and this Privacy Policy.

We may also use your information to detect, prevent, and investigate fraud, unauthorized access, illegal activities, or violations of our Terms and Conditions. Additionally, your information may be used to comply with legal obligations, regulatory requirements, or lawful requests from government authorities. In certain situations, we may disclose information to protect our rights, property, users, or public safety.

We may aggregate and anonymize personal information to create statistical or analytical data that does not identify individual users. This helps us understand trends, improve our services, and enhance user experience without compromising privacy.

By using the Platform and logging into your account, you consent to the collection, storage, and use of your information as described in this Privacy Policy.

Cookies Policy

This Cookies Policy explains how (vishalrathore.com) (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit or interact with our Platform. By continuing to use our Platform, you consent to the use of cookies in accordance with this Policy.

Cookies are small text files that are stored on your device (such as a computer, mobile phone, or tablet) when you access a website. These cookies help us recognize your device, remember your preferences, and improve your overall experience on the Platform. Cookies may be set by us (first-party cookies) or by third-party service providers (third-party cookies) that perform services on our behalf.

We use cookies for various purposes, including ensuring the proper functioning of the Platform, enhancing user experience, analyzing website performance, and delivering personalized content and advertisements. Essential cookies are necessary for the operation of the Platform and enable core functionalities such as security, account authentication, and accessibility. Without these cookies, certain features of the Platform may not function properly.

We may also use performance and analytics cookies to collect information about how users interact with the Platform, such as which pages are visited most frequently, how users navigate through the Platform, and whether any errors occur. This information helps us improve the performance, design, and functionality of our services. In addition, functionality cookies allow us to remember your preferences, such as language settings or login details, to provide a more personalized experience.

Advertising and targeting cookies may be used to deliver content and advertisements that are relevant to your interests. These cookies may track your browsing activity across different websites and help us measure the effectiveness of marketing campaigns. Third-party service providers, including analytics and advertising partners, may also place cookies on your device, subject to their own privacy policies.

You have the ability to control and manage cookies through your browser settings. Most web browsers allow you to block or delete cookies, as well as notify you when cookies are being placed on your device. However, please note that disabling or restricting cookies may impact the functionality of the Platform and limit your ability to use certain features or services.

We may also use similar technologies such as web beacons, pixels, or local storage to collect and store information about your interactions with the Platform. These technologies work in conjunction with cookies to enhance user experience, analyze trends, and improve our services.

This Cookies Policy may be updated from time to time to reflect changes in technology, legal requirements, or our business practices. Any updates will be posted on this page, and your continued use of the Platform after such changes constitutes your acceptance of the revised Policy.

If you have any questions or concerns regarding our use of cookies or this Policy, you may contact us through the contact details provided on our Platform.

Data Security & Retention

We are committed to safeguarding your personal information and implement reasonable technical, administrative, and organizational security measures to protect it from unauthorized access, misuse, loss, alteration, or disclosure. These measures may include secure servers, encryption protocols, access controls, and regular system monitoring to ensure the integrity and security of your data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is completely secure, and therefore we cannot guarantee absolute security.

Access to your personal information is restricted to authorized personnel, employees, and trusted third-party service providers who require such information to operate, develop, or improve our services. These parties are bound by confidentiality obligations and are required to process your data in accordance with applicable laws and this Privacy Policy. We take reasonable steps to ensure that any third-party service providers handling your data maintain appropriate security standards.

We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, including for providing services, complying with legal obligations, resolving disputes, enforcing our agreements, and maintaining business records. The duration of retention may vary depending on the type of information, the nature of the services provided, and applicable legal or regulatory requirements.

Once your personal information is no longer required for the purposes for which it was collected, we will take reasonable steps to securely delete, anonymize, or dispose of such information in a manner that prevents unauthorized access or use. However, certain information may be retained for longer periods where required by law or for legitimate business purposes such as fraud prevention, audit requirements, or dispute resolution.

By using the Platform, you acknowledge that you understand and accept the inherent security risks associated with data transmission over the internet and agree that you will not hold Vishal Rathore (vishalrathore.com) liable for any breach of security beyond our reasonable control.

User Rights

You have certain rights in relation to your personal information, subject to applicable laws. You have the right to access the personal information we hold about you and to request details regarding how such information is collected, used, and shared. You may also request correction or updating of any inaccurate, incomplete, or outdated personal information to ensure that the data we maintain is accurate and up to date.

You have the right to request deletion of your personal information, subject to any legal or regulatory obligations that may require us to retain certain data. Upon receiving a valid request, we will take reasonable steps to delete or anonymize your personal information in accordance with applicable laws, unless retention is necessary for compliance, dispute resolution, or enforcement of our agreements.

You also have the right to withdraw your consent for the collection, use, or processing of your personal information at any time. Please note that withdrawal of consent may affect your ability to access or use certain features or services of the Platform. In some cases, we may continue to process certain information where required by law or where we have legitimate grounds to do so.

To exercise any of your rights, you may contact us through the contact details provided on the Platform. We may require you to verify your identity before processing your request to ensure the security of your information. We will make reasonable efforts to respond to your requests within a reasonable timeframe, in accordance with applicable legal requirements.

Sharing of Information

Respecting your privacy is a core principle of our organization. We do not sell, rent, or commercially exploit your personal information to third parties. We only share your information in a limited and controlled manner, as described below, to ensure smooth functioning of our services and compliance with applicable laws.

We may share your information with trusted third-party service providers who assist us in operating our business. These services include, but are not limited to, order fulfillment, delivery, payment processing, data analysis, marketing support, and customer service. These third parties are granted access only to the information necessary to perform their specific functions and are contractually obligated to protect your data and use it solely for the intended purpose.

We may disclose your personal information when required to do so by law or when we believe such disclosure is necessary to comply with legal obligations, enforce our terms and policies, or protect our rights, users, or others. This may include sharing information with government authorities, regulatory bodies, or law enforcement agencies for identity verification, fraud prevention, investigation of cyber incidents, or legal proceedings. Additionally, we may share anonymized or aggregated data for analytical purposes to improve our services and understand industry trends. In certain cases, we may also share your information with professional advisors such as auditors, lawyers, or financial institutions, strictly under confidentiality obligations and in compliance with applicable laws.

As part of business growth and restructuring, your information may be transferred in connection with a merger, acquisition, sale of assets, or similar transaction. In such cases, the acquiring entity will be required to honor this Privacy Policy and ensure the continued protection of your personal information.

In situations where information sharing is not covered under the above circumstances, we will notify you and seek your consent before sharing your personal data with third parties.

Data Security

The security of your personal information is of utmost importance to us, and we implement appropriate technical and organizational safeguards to protect it. These measures include role-based access controls, secure communication protocols, password protection, encryption, and restricted data access to ensure that only authorized personnel and trusted partners can access your information on a need-to-know basis. All employees, affiliates, and third-party service providers who handle personal information are required to adhere to strict confidentiality obligations and data protection standards.

We maintain comprehensive information security programs that include managerial, technical, operational, and physical safeguards in compliance with applicable laws. These measures are designed to prevent unauthorized access, misuse, alteration, disclosure, or destruction of your personal information. We may periodically update or enhance our security practices to align with evolving industry standards and regulatory requirements.

However, while we take all reasonable steps to protect your information, it is important to note that no method of transmission over the internet or electronic storage is completely secure. As such, we cannot guarantee absolute security of your data. Any information you transmit through the Platform is done at your own risk. If you believe that your account or personal information has been compromised, we strongly recommend that you immediately update your password and contact us for further assistance.

Links to Third-Party Websites

Our Platform may contain links to third-party websites, advertisements, or external services that are not operated or controlled by us. Once you leave our Platform by accessing such links, we do not have any control over these external websites, and we are not responsible for their content, policies, or practices. These third-party websites may collect personal information from you independently, and their handling of such information will be governed by their own privacy policies.

We strongly encourage you to review the privacy policies and terms of use of any third-party websites you visit, as their practices may differ significantly from ours. Any information you share on such platforms is not governed by this Privacy Policy, and we shall not be liable for any loss, misuse, or breach of your personal information arising from your use of these external websites. The inclusion of any links on our Platform does not imply endorsement, sponsorship, or recommendation of the content, products, or services offered on such websites.

Additionally, our Platform may enable users to create, share, or publish content that may be visible to other users. Such content is generated by individuals who are not our representatives or agents, and their views, opinions, or statements do not reflect our official position. We do not assume any responsibility or liability for the accuracy, reliability, or consequences of any user-generated content, and any reliance placed on such information is strictly at your own risk.

Eligibility to Use Our Services

Our Services are intended to be used by individuals who have attained the age of majority under applicable law. If you are an adult, you may use our Services directly. If you are a minor (i.e., below 18 years of age), you may only use our Services under the supervision of, and with the consent of, your parent or legal guardian. By accessing or using the Platform, you confirm that you are either of legal age to form a binding contract or that you are using the Services with the informed and unconditional consent of your parent or legal guardian, who agrees to be bound by this Privacy Policy on your behalf. We reserve the right to restrict or terminate access to the Services if we become aware that eligibility requirements are not met.

Contact Us & Governance

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, you may contact us at the following email address: connect@vishalrathore.com. We will make reasonable efforts to respond to your queries in a timely and efficient manner.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. By accessing or using our Website, Platform, or Services, you agree to be bound by the terms of this Privacy Policy and consent to the exclusive jurisdiction of the courts located in Udaipur, India for the resolution of any disputes arising out of or in connection with this Policy or your use of the Platform.

Grievance Redressal

If you have any complaints, concerns, or grievances regarding the processing of your personal information or this Privacy Policy, you may contact our designated Grievance Officer using the details provided below. We are committed to addressing your concerns in accordance with applicable laws.

We will acknowledge and resolve your grievance within a reasonable timeframe, as required under applicable data protection laws.